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History of Walmart.

The history of Walmart started with an idea by Sam Walton.  Walmart was founded by Sam Walton in 1962 with the opening of the first Walmart Discount City store in Rogers, Arkansas, based on his vision of offering customers low prices and exceptional value. Expanding rapidly in the 1970s and 1980s, Walmart became a dominant player in the U.S. retail market by pioneering the discount store model and launching the Supercenter format, combining groceries and general merchandise. By the 1990s, Walmart expanded internationally and embraced e-commerce in the 2000s, competing with online giants like Amazon. Through strategic acquisitions, technological innovation, and a focus on low-cost operations, Walmart grew into the world’s largest retailer, with thousands of stores across the globe and a robust online presence.

Cheat Sheet Expanded Below:

1. The Idea (1945)

  • Sam Walton’s Early Career: Sam Walton, born in 1918, worked at J.C. Penney after serving in the Army during World War II. Walton’s work there gave him insights into retail operations and customer service. He believed that small-town America was underserved by large department stores and that offering better value and low prices would attract customers.
  • First Store – Ben Franklin: In 1945, Walton borrowed $20,000 from his father-in-law and used his savings to purchase a Ben Franklin variety store in Newport, Arkansas. Walton worked tirelessly to drive sales and focused on keeping overhead low while offering competitive prices. The success of the store led him to think bigger.

2. First Walmart Store (1962)

  • Walmart Discount City: In 1962, Sam Walton opened the first Walmart Discount City in Rogers, Arkansas, with a simple but revolutionary concept: offering a wide variety of goods at lower prices than competitors. His philosophy was that customers would travel for miles if they knew they were getting the best deal.
  • Innovative Practices: Walton’s business model focused on volume sales through low prices. He used a combination of direct purchasing from suppliers and a focus on efficient logistics to keep prices down. Walton also involved his staff in decision-making, creating a loyal and motivated workforce.

3. Rapid Expansion (1960s-1970s)

  • The First Wave of Growth: By the late 1960s, Walmart had grown to over 30 stores, all in Arkansas. Walton and his team meticulously expanded to other nearby states, ensuring each store had local managers who understood the community. By 1970, Walmart was operating 38 stores in Arkansas and had revenues of $12.6 million.
  • The Wal-Mart Corporation: In 1969, Sam Walton incorporated the company as Wal-Mart, officially becoming Wal-Mart Stores, Inc. to manage growth. By the mid-1970s, the company had expanded into Missouri, Texas, and Oklahoma.

4. Public Offering and Stock Growth (1970-1972)

  • Initial Public Offering (IPO): In 1970, Walmart made the decision to go public, offering 300,000 shares at $16.50 each. Walton retained control by keeping a large portion of stock, ensuring that he maintained influence over the direction of the company.
  • Stock Success: Walmart’s stock performed well after the IPO, and by 1972, the company’s market value had reached $1.3 billion, helping fuel further expansion. Walton’s approach to low prices, tight cost control, and customer service was beginning to pay off.

5. Going National (1980s)

  • National Expansion: By the 1980s, Walmart’s footprint expanded beyond the South and Midwest into more parts of the U.S., including California and the Northeast. The company focused on small and medium-sized towns, where large national retailers didn’t have a strong presence. By 1981, Walmart had grown to more than 300 stores.
  • Walmart’s Scale: As Walmart expanded, its size allowed it to negotiate favorable prices with suppliers, further lowering costs. The company’s focus on efficiency, including a cutting-edge distribution network, became a competitive advantage.
  • Big Success: By 1988, Walmart had surpassed Kmart and other retail giants in total sales and reached a milestone of 1,000 stores, becoming the largest retailer in the U.S.

6. Supercenters Introduced (1988)

  • Revolutionizing Retail: Walmart’s introduction of the Supercenter model combined general merchandise with a full-service grocery store. The first Walmart Supercenter opened in Washington, Missouri, in 1988, creating a one-stop shopping experience. The Supercenter became Walmart’s signature store format.
  • Supercenters and the Grocery Sector: The Supercenters allowed Walmart to tap into the massive grocery market, a sector that was traditionally dominated by grocery store chains. The Supercenter format became the backbone of Walmart’s rapid growth in the 1990s and 2000s.

7. Global Expansion (1990s)

  • International Markets: Walmart’s success in the U.S. prompted the company to seek opportunities abroad. In 1991, Walmart entered Mexico through a joint venture with Cifra, marking its first international move.
  • Global Growth: Throughout the 1990s, Walmart expanded into Canada, Argentina, Chile, the UK (acquiring ASDA in 1999), and several other countries. The company adapted its strategy to local markets, but its core philosophy of low prices remained unchanged.
  • Challenges: While successful in many regions, Walmart faced challenges in some countries. For example, in Germany, it failed to replicate its U.S. success and eventually exited the market in 2006.

8. Embracing E-commerce (2000s)

  • Online Store Launch: Recognizing the growing importance of the internet, Walmart launched its first online store in 2000. It began selling electronics, clothing, and other products online, seeking to compete with e-commerce leaders like Amazon.
  • Technology and Supply Chain: Walmart invested heavily in technology to improve its e-commerce platform and enhance its supply chain. Walmart’s sophisticated inventory management system, which tracks products in real-time, allowed the company to remain highly competitive in both brick-and-mortar and online retail.
  • E-commerce Growth: By the mid-2000s, Walmart increased its online offerings, focusing on groceries and other household goods. The company started integrating online orders with in-store pickups, evolving into a hybrid retail model.

9. Acquisitions and Diversification (2010s)

  • Acquisitions: Walmart pursued strategic acquisitions to improve its digital footprint. In 2016, it bought Jet.com for $3.3 billion to compete directly with Amazon’s e-commerce dominance. Walmart also acquired e-commerce companies such as Bonobos (2017) and ModCloth (2017).
  • Tech and Delivery Innovations: Walmart began offering grocery delivery and pickup services and expanded its digital offerings. The company also entered the healthcare sector with initiatives like in-store clinics and pharmacy services.
  • Sustainability Focus: The company adopted sustainability initiatives, aiming to reduce its carbon footprint, improve energy efficiency in stores, and promote sustainable sourcing.

10. Walmart Today (2020s and Beyond)

  • Global Leader: Walmart remains the world’s largest retailer by revenue, with over 10,000 stores in more than 20 countries, including Walmart stores, Sam’s Clubs, and e-commerce operations. It continues to be a major force in both physical retail and e-commerce.
  • E-commerce Rivalry with Amazon: Walmart is increasingly competitive with Amazon in online retail. Walmart’s e-commerce operations have grown significantly, and the company is focusing on innovations such as automation in its warehouses, AI-driven analytics, and faster delivery systems.
  • Future Strategies: Walmart’s future includes further investments in technology, expanding its global presence, and maintaining its leadership in retail through cost-effective solutions, customer-centric services, and adaptability to market trends.

Conclusion:

Walmart’s growth from a single store in Rogers, Arkansas, to a global retail giant is a testament to Sam Walton’s vision, strategic planning, and focus on customer service. The company’s ability to adapt, embrace new technologies, and diversify its offerings has allowed it to remain competitive even as the retail landscape has drastically changed over the decades.

History of Walmart Quotes

  • “Every time Wal-Mart spends one dollar foolishly, it comes right out of our customers’ pockets. Every time we save them a dollar, that puts us one more step ahead of the competition—which is where we always plan to be.” ~Sam Walton
  • “We used to get in some terrific fights. You have to be just as tough as they are. You can’t let them get by with anything because they are going to take care of themselves, and your job is to take care of the customer. I’d threaten Procter & Gamble with not carrying their merchandise, and they’d say, ‘Oh, you can’t get by without carrying our merchandise.’ And I’d say, ‘You watch me put it on a side counter, and I’ll put Colgate on the endcap at a penny less, and you just watch me.’ They got offended and went to Sam, and he said, ‘Whatever Claude says, that’s what it’s going to be.’ Well, now we have a real good relationship with Procter & Gamble. It’s a model that everybody talks about. But let me tell you, one reason for that is that they learned to respect us. They learned that they couldn’t bulldoze us like everybody else, and that when we said we were representing the customer, we were dead serious.” ~Sam Walton
  • Walmart is not arrogant. We could go away at any minute. I think most of us act that way every day. If you’re not willing to fail – and we are failing at some things – you’re going to go away. ~Doug McMillon, CEO of Walmart.
  • “Make it happen! Don’t wait for instructions! We need people who can see what can be done and do it.” ~David Glass, former Walmart CEO.
  • “Merchandise needs to be on the floor, where the customers are.” ~Don Soderquist.
  • “What’s really worried me over the years is not our stock price, but that we might someday fail to take care of our customers, or that our managers might fail to motivate and take care of our associates. I also was worried that we might lose the team concept, or fail to keep the family concept viable and realistic and meaningful to our folks as we grow. Those challenges are more real than somebody’s theory that we’re headed down the wrong path.” ~Sam Walton
  • “We simply won’t be here if we don’t take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That’s not up for debate.” ~Doug McMillon
  • “I’m still very bullish on emerging markets. There’s an emerging middle class. They’re a growing group of customers. And frankly, they want Walmart. They want everyday low price. And that’s why we are continuing to grow in the emerging markets around the world, too.” ~Mike Duke, former Walmart CEO.

Walmart and Retail Resources

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