Is your warehouse ready to handle omnichannel logistics?
Omnichannel logistics is a term used to describe a logistics and supply chain management approach that is designed to support multiple channels of distribution and enable a seamless customer experience across all channels. Omnichannel logistics involves coordinating and integrating the various channels through which a company communicates and interacts with its customers, including physical stores, e-commerce platforms, social media, and mobile apps.
Omnichannel logistics is designed to provide customers with a consistent and seamless experience across all channels, regardless of how they choose to engage with the company. This might involve providing customers with the option to purchase products online and then pick them up in store, or allowing customers to return online purchases to a physical store location.
To support omnichannel logistics, companies need to have a robust and flexible supply chain that can handle the complexity of managing multiple channels of distribution. This may involve the use of advanced technologies such as artificial intelligence and machine learning to optimize inventory management and fulfillment processes.
Overall, omnichannel logistics is a key aspect of modern supply chain management and is becoming increasingly important as consumers expect a seamless and consistent experience across all channels.
This video provides a good understanding of what it takes to handle omnichannel logistics. If not already, robots and automation will be the norm for warehouses. To keep up with the competition companies have to automate and find new ways to increase efficiency.
Supply chain and Warehouse Research
- Amazon’s Robotic Empire: Jeff Bezos’ Smart Warehouses.
- Army of logistics robots sort out 200,000 packages a day.
- Can Walmart Catch Amazon In E-commerce?
- City of the Future: Elon Musk and Jeff Bezos.
- Collection of Retail Supply Chain Learning Resources.
- How Amazon 30 Minute Delivery Works.
- Inside A Warehouse Where Thousands Of Robots Pack Groceries.
- Shipping Warehouse Automation Robots.
- Supply Chain Training Resources.
- What Retailers Like Amazon Do With Unsold Inventory
- World’s Largest Wine & Spirits Distribution Center Invests in Automation & Software.
Logistics Quotes
- “All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.” ~Taiichi Ohno.
- “I was always intrigued when I was growing up, and then in engineering school, with the idea of a perpetual machine. I think of the Wal-Mart culture as that.” ~ Mike Duke, former Walmart CEO
- “Where there is no Standard there can be no Kaizen.” ~Taiichi Ohno
- “Without logistics the world stops.” ~Dave Waters
- “My view is there’s no bad time to innovate.” ~Jeff Bezos
- “Every serious technology company now has an Artificial Intelligence team in place. These companies are investing millions into intelligent systems for situation assessment, prediction analysis, learning-based recognition systems, conversational interfaces, and recommendation engines. Companies such as Google, Facebook, and Amazon aren’t just employing AI, but have made it a central part of their core intellectual property.” ~Kristian J. Hammond.
- “Make inventory a common enemy for your company.” ~Dave Waters
