Ecommerce Quotes by Top Minds.

This is a collection of ecommerce quotes from top minds such as Jeff Bezos, Jack Ma, Doug McMillon, Tony Hsieh and many more.

“You should learn from your competitor, but never copy. Copy and you die.” ~Jack Ma, founder of Alibaba.
“We’re going to make shopping with us faster, easier and more enjoyable. We’ll do more than just save customers money and you, our associates, will make the difference. Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.” ~Doug McMillon, Walmart CEO.
“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.” ~Jeff Bezos, founder of Amazon.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~Jeff Bezos
“The sooner we drop the ‘e’ out of ‘e-commerce’ and just call it commerce, the better.” ~Bob Willett, former President of Best Buy International.
“Always deliver more than expected.” ~Larry Page, co-founder of Google.
“You can’t just open a website and expect people to flood in. If you really want to succeed you have to create traffic.” ~Joel Anderson
“Communications is at the heart of e-commerce and community.” ~Meg Whitman, President and CEO of Hewlett-Packard.
“All businesses need to be young forever. If your customer base ages with you, you’re Woolworth’s.” ~Jeff Bezos

“What would you do if you weren’t afraid?” ~Sheryl Sandberg
“Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.” ~Tony Hsieh, former CEO of Zappos.
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” ~Jeff Bezos
“Innovation distinguishes between a leader and a follower” ~Steve Jobs
“If there are nine rabbits on the ground, if you want to catch one, just focus on one.” ~Jack Ma
“Timing, perseverance, and ten years of trying will eventually make you look like an overnight success.” ~Biz Stone, co-founder of Twitter.
“Customer service shouldn’t just be a department, it should be the entire company.” ~Tony Hsieh
“I’d rather interview 50 people and not hire anyone than hire the wrong person.” ~Jeff Bezos

CEO Quotes