Deming, Juran and Crosby Quality Philosophies.

Deming, Juran, and Crosby are three influential figures in the field of quality management who developed their own quality philosophies that have had a significant impact on modern quality practices.

1. Deming’s Philosophy: W. Edwards Deming was an American statistician and management consultant who is often credited with helping to rebuild Japan’s post-World War II economy through his work on quality management and statistical process control. Deming’s philosophy of quality management emphasizes the importance of understanding and meeting customer needs, continuous improvement, and the role of management in fostering a culture of quality.
2. Juran’s Philosophy: Joseph M. Juran was another influential figure in the field of quality management, who developed a holistic approach to quality management that emphasized the importance of planning, control, and improvement. Juran’s philosophy of quality focuses on the needs of the customer, the role of leadership in driving quality improvement, and the importance of building a culture of quality within an organization.
3. Crosby’s Philosophy: Philip B. Crosby was an American quality management expert who developed a philosophy of quality that focused on the importance of prevention over inspection and the concept of “zero defects.” Crosby’s philosophy emphasizes the importance of establishing clear quality goals and continuously striving to meet them, and he is known for popularizing the concept of “doing things right the first time.”

Overall, the philosophies of Deming, Juran, and Crosby have had a lasting impact on the field of quality management and continue to be influential in modern quality practices.

Slide deck providing a quick summary of Deming, Juran and Crosby quality philosophies.