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Amazon CEO Jeff Bezos Quotes.

This is a great collection of Jeff Bezos quotes.  Jeff Bezos started selling books online and many people called him crazy.  This is a great quote to show where Jeff Bezos started.  “It’s hard to remember for you guys, but for me it’s like yesterday I was driving the packages to the post office myself, and hoping one day we could afford a forklift.” ~Jeff Bezos.

On Business

“The common question that gets asked in business is, ‘why?’ That’s a good question, but an equally valid question is, ‘why not?’” ~Jeff Bezos

“If you don’t understand the details of your business you are going to fail.” ~Jeff Bezos

Jeff Bezos Quotes

“I like treating things as if they’re small, you know Amazon even though it is a large company, I want it to have the heart and spirit of a small one.” ~Jeff Bezos

“I’d rather interview 50 people and not hire anyone than hire the wrong person.” ~Jeff Bezos

Jeff Bezos Quotes

“A company shouldn’t get addicted to being shiny, because shiny doesn’t last.” ~Jeff Bezos

“In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.” ~Jeff Bezos

“I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.” ~Jeff Bezos

Amazon CEO

Innovation Quotes

“I think frugality drives innovation just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.” ~Jeff Bezos, Amazon CEO

“If you only do things where you know the answer in advance, your company goes away.” ~Jeff Bezos
Jeff Bezos Quotes

“If you double the number of experiments you do per year you’re going to double your inventiveness.”  ~Jeff Bezos

“There are two ways to extend a business. Take inventory of what you’re good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward.”

“Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.” ~Jeff Bezos

“I believe you have to be willing to be misunderstood if you’re going to innovate.” ~Jeff BezosAmazon CEO

“What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.”  ~Jeff Bezos

Strategy and Long Term Thinking Quotes

“Friends congratulate me after a quarterly-earnings announcement and say, ‘Good job, great quarter … And I’ll say, ‘Thank you, but that quarter was baked three years ago. I’m working on a quarter that’ll happen in 2021 right now.’” ~Jeff Bezos

“Another thing that I would recommend to people is that they always take a long-term point of view. I think this is something about which there’s a lot of controversy. A lot of people — and I’m just not one of them — believe that you should live for the now.” ~Jeff Bezos

“If you’re very clear to the outside world that you’re taking a long-term approach, then people can self-select in.” ~Jeff Bezos, Amazon CEO
Amazon

“You can do the math 15 different ways, and every time the math tells you that you shouldn’t lower prices because you’re going to make less money. That’s undoubtedly true in the current quarter, in the current year.” ~Jeff Bezos

“What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.” ~Jeff Bezos

“I don’t think that you can invent on behalf of customers unless you’re willing to think long-term, because a lot of invention doesn’t work. If you’re going to invent, it means you’re going to experiment, and if you’re going to experiment, you’re going to fail, and if you’re going to fail, you have to think long term.” ~Jeff Bezos

“Focus on cost improvement makes it possible for us to afford lower prices, which drives growth. Growth spreads fixed costs across more sales, reducing cost per unit, which makes possible more price reductions. Customers like this, and it’s good for shareholders. Please expect us to repeat this loop.” ~Jeff Bezos

Customer

“The most important single thing is to focus obsessively on the customer. Our goal is to be earth’s most customer-centric company.” ~Jeff Bezos

“There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.” ~Jeff Bezos

“What’s dangerous is not to evolve, not to invent, not to improve the customer experience.” ~Jeff Bezos

Customer Experience

“Amazon is not too big to fail … If we start to focus on ourselves, instead of focusing on our customers, that will be the beginning of the end … We have to try and delay that day for as long as possible.” ~Jeff Bezos

“If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience, and that really does matter, I think, in any business. It certainly matters online, where word-of-mouth is so very, very powerful.” ~Jeff Bezos

“If you do build a great experience, customers tell each other about that. Word-of-mouth is very powerful.” ~Jeff Bezos

Jeff Bezos Quotes

“You know if you make a customer unhappy, they won’t tell five friends, they’ll tell 5,000 friends. So we are at a point now where we have all of the things we need to build an important and lasting company, and if we don’t, it will be shame on us.” ~Jeff Bezos

“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the internet, they can each tell 6,000 friends.” ~Jeff Bezos

Unhappy customers

“We’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and they’re the reason we’re successful: Put the customer first. Invent. And be patient.” ~Jeff Bezos

“The balance of power is shifting toward consumers and away from companies… The right way to respond to this if you are a company is to put the vast majority of your energy, attention and dollars into building a great product or service and put a smaller amount into shouting about it, marketing it.” ~Jeff Bezos

Jeff Bezos Quotes

Assortment of Quotes

 

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